Omnitrans Earns Top Industry Honors in Transit Safety and Security

Omnitrans accepts APTA Bus Safety & Security Gold Awards in Louisville, Kentucky. From left: Omnitrans Director of Operations Shawn Brophy, Director of Maintenance Connie Raya, Safety & Regulatory Compliance Specialist Terry Morocco, Fleet Safety & Training Instructor Kimberly Perkins, Maintenance Supervisor Victoria Chesney, APTA President & CEO Paul Skoutelas.

Omnitrans snags the gold! We are proud to be recognized by the American Public Transportation Association (APTA) for improvements made to the safety and security of our customers and employees. The Bus Safety & Security Excellence Gold Awards were presented in a ceremony held in Louisville, Kentucky on May 21.

“These awards recognize our team’s efforts to build a strong safety and security culture through constant vigilance and continual innovation,” said Omnitrans CEO P. Scott Graham. “The public entrusts us with transporting them safely and securely wherever life takes them, and that remains our top priority.”

Winning transit agencies were selected by APTA based on four criteria: project effectiveness; benefits accrued directly from the positive impact of the program; innovation; and project transferability that allows other transit systems to replicate the success.

“These award-winning public transportation programs are models of excellence in the areas of safety and security,” said APTA President and CEO Paul P. Skoutelas. “The implementation of these initiatives demonstrates the ongoing commitment to improving safety and security for their passengers, employees, and communities in the public transit industry.”

On the security front, Omnitrans was lauded for its innovative creation of an amateur radio service that ensures our ability to communicate with emergency responders throughout our service area during emergency events, when cellular/mobile and landline telephone services are lost.  The Inland Valley Emergency Communications Service HAM radio group has grown from 8 members in 2015 to 22 members in 2019.

On the safety side, Omnitrans was commended for implementation of technology, equipment, and training program improvements which contributed to a 32% reduction in preventable accidents since 2012.  Efforts included the addition of audible turn signals on buses and new-generation mobility device securement equipment to all buses. Currently, Omnitrans is also piloting automated collision-avoidance technology.

Safety training innovations include a state-of-the-art bus driving simulator used by coach operator trainees to supplement classroom and behind-the-wheel training.  Omnitrans also employs two Fleet Safety Trainers who are DMV Certified Examiners, which streamlines the process to complete mandated DMV required testing needed to obtain a Commercial Driver’s License.

Omnitrans is appreciative of all the dedicated employees whose contributions have led to this prestigious industry recognition! Below is a video highlighting the improvements that garnered us this “nation’s best” award.

2 responses to “Omnitrans Earns Top Industry Honors in Transit Safety and Security

  1. OmniTrans twice left me stranded at night with an “Oh, well” attitude, decidedly NOT looking out for passenger safety. How many passengers but with no means of completing their journey does this happen to? I have been trying to get hold of the call center supervisor for 2 months now, but she is not responding. Looking into contacting local congressional assistance if I’m not contacted very soon. Someone respond, please.

    Now we have an added issue that a #19 driver yesterday did not recognize the Veteran version of the Token Transit app and tried to hold the bus yelling back at me to pay my fare (accusing me of attempting to fare jump). I have evidence of the purchase of a veteran’s fare on the app the moment the bus arrived. Is this how veterans are treated? Surely the call center supervisor cares to call me back about that?

    Who is above this supervisor? Congress member?

  2. My comment wondering if leaving people stranded on the side of the road at night is considered safe and asking someone to contact me has not been posted yet.

    I have just sent an email to Rep. Pete Aguilar. Please have Melissa Castillo or her boss contact me ASAP.

    Thank you.

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