Omnitrans Office

There are a variety of ways to contact Omnitrans, via email, online forms, by phone, mail, or in-person.

Contact Us

For questions, comments, complaints, or suggestions about Omnitrans bus service, you can complete and submit a Contact Us online form.

Order a Bus Book

NOTE: During the COVID-19 emergency service plan, we do not have print issues of the Bus Book. We apologize for the inconvenience. You can order a current copy of our Bus Book and have it mailed to you, by completing and submitting an Order a Bus Book online form.

Mailing Addresses

East Valley: Omnitrans
1700 W. Fifth Street
San Bernardino, CA 92411
Map & Directions

West Valley: Omnitrans
4748 Arrow Highway
Montclair, CA 91763
Map & Directions

Omnitrans Telephone Numbers

Omnitrans Bus Information:1-(800) 966-6428 or 1-(909) 379-7100
TDD for hearing impaired:1-(909) 384-9351

Customer service call center operators are on duty Monday through Friday from 8:00 am to 6:00 pm.

If you are calling for route information, have paper and pen to write down the information. Be able to provide cross streets or addresses of your starting and ending points. Know when you want to leave and/or arrive at your destination.

Lost and Found:1-(909) 379-7100
Contracts Department:1-(909) 379-7202
Marketing Department:1-(909) 379-7150
Personnel Department:1-(909) 379-7260
Access ADA Service, East Valley1-(909) 383-1680
Access ADA Service, West Valley1-(800) 990-2404
Omnitrans Fax Number:1-(909) 379-7105

Title VI of the Civil Rights Act of 1964

In accordance with Title VI Civil Rights Act of 1964, Omnitrans prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving federal financial assistance. For more information about Omnitrans’ Title VI program, complaint procedure or to notify Omnitrans of any perceived violation of the act, please contact Omnitrans Information at (800) 966-6428; Omnitrans Title VI, 1700 W. 5th St. San Bernardino, CA 92411 or visit

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