There are a variety of ways to contact Omnitrans, via email, online forms, by phone, mail, or in-person.
For questions, comments, complaints, or suggestions about Omnitrans bus service, you can complete and submit a Contact Us online form.
Order a Bus Book
NOTE: During the COVID-19 emergency service plan, we do not have print issues of the Bus Book. We apologize for the inconvenience.
You can order a current copy of our Bus Book and have it mailed to you, by completing and submitting an Order a Bus Book online form.
East Valley: Omnitrans
1700 W. Fifth Street
San Bernardino, CA 92411
Map & Directions
West Valley: Omnitrans
4748 Arrow Highway
Montclair, CA 91763
Map & Directions
Omnitrans Telephone Numbers
|Omnitrans Bus Information:||1-(800) 966-6428 or 1-(909) 379-7100|
|TDD for hearing impaired:||1-(909) 384-9351|
Customer service call center operators are on duty Monday through Friday from 8:00 am to 6:00 pm.
If you are calling for route information, have paper and pen to write down the information. Be able to provide cross streets or addresses of your starting and ending points. Know when you want to leave and/or arrive at your destination.
|Lost and Found:||1-(909) 379-7100|
|Contracts Department:||1-(909) 379-7202|
|Marketing Department:||1-(909) 379-7150|
|Personnel Department:||1-(909) 379-7260|
|Access ADA Service, East Valley||1-(909) 383-1680|
|Access ADA Service, West Valley||1-(800) 990-2404|
|Omnitrans Fax Number:||1-(909) 379-7105|
Title VI of the Civil Rights Act of 1964
In accordance with Title VI Civil Rights Act of 1964, Omnitrans prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving federal financial assistance. For more information about Omnitrans’ Title VI program, complaint procedure or to notify Omnitrans of any perceived violation of the act, please contact Omnitrans Information at (800) 966-6428; Omnitrans Title VI, 1700 W. 5th St. San Bernardino, CA 92411 or visit www.omnitrans.org/TitleVI.