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  • News

    COVID-19 Survey: We want to hear from you!

    January 8, 2021

    Over the last few months, we have implemented numerous mitigation efforts to improve the health and safety of our customers and operators amid COVID-19. We thank all our passengers for wearing face coverings while riding, maintaining distance, and cooperating with us during this challenging time for all.

    Last year, we received constructive feedback from you soon after the onset of the pandemic. Most notably, this resulted in installation of onboard hand sanitizers after popular demand. Now that we are nearing a year of navigating COVID-19, Omnitrans is seeking your valuable feedback once more.

    Please share with us how you are currently using Omnitrans and your level of comfort riding throughout the pandemic. If not riding, we still want to know what will help make you feel confident riding. Thank you for sharing your feedback with Omnitrans. It will help guide our efforts into the new year.

    All survey respondents will be entered into a random drawing to win one of four $50 Amazon gift cards!

    Create your own user feedback survey

    16 thoughts on “COVID-19 Survey: We want to hear from you!

      1. You guys have done exceptionally well during this time of Covid good job keep up the good work

    1. You guys do a good job on keeping the buses clean and sanitized.I would help if you provide mask to passengers who don’t have one. Some might have been in a rush and forgot to grab one from home or just don’t have one. You can get a box at low cost like at the 99 cent store.

    2. Thank you for your service, you are more than someone who operates a bus. Your putting your lives on the line for us, each time you drive. Your very worthy to me

    3. I think you make the best out of the really bad situation. We are not gonna crumble, we persevere and lets hope we will make it through this calamity with renewed spirit, become even more resilient and proactive. Go Omni!

    4. The bus drivers are amazing they are always helpful. But for someone who takes the bus 4-6 times a day the buses are crowded full of people and they are only allowed 20 people on the bus realistically it needs to be cut back to 10 to keep the 6ft distance and more buses more often to help transport 10 people per bus . My anxiety I get super high when the buses are crowded and there’s only so much I can protect myself even with the mask when there’s so many people sitting all around me.

    5. Drivers are usually very kind and helpful. Only a couple occasions where I experienced very rude drivers. Amongst all, it’s been a safe experience with all.

    6. I love the precautions that you have taken so far. Now if only there was a way to enforce people wearing their masks properly and throughout their entire ride

    7. Hi my name is Tomeka Brackins, I am a essential Worker during pandemic, on the graveyard shift. I have using Omnitrans for 25 years. I really respect the drivers implementing that everyone should wear a mask when boarding. Plus that there is hand sanitizer on board for the riders to use. Thank you for doing everything you do to keep us safe.

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