Tag Archives: omnitrans careers

Travel Trainer’s Commitment to Community Recognized by Senator Leyva

Often, people wonder whether they are doing right by their boss, family members, or friends. Other times, your state senator gives you that affirmation and recognizes you for going above and beyond to serve your community!

Such was the case for Travel Trainer Ruby Sulca, who was recognized by State Senator Connie Leyva for going above and beyond to serve our community at two local resource fairs earlier this year.

“The unexpected recognition lets me know that I’m doing my job well,” says Ruby, gratefully. “I’m spreading the word to our community and helping those in need of our resources – seniors and adults living with disabilities. They are a big part of the community that we serve, and I am happy to be making a difference.”

Earlier this year, Omnitrans was invited via Ruby to attend two different senior health resource fairs, both in the same week, in Rancho Cucamonga and Montclair. Senator Leyva and her team supported both events and a field representative struck up a conversation with Ruby.

Ruby provided the senator’s team with resources, information, and copies of the Bus Book to help residents in our service area take advantage of the mobility resources provided by Omnitrans. They were happy to learn that Ruby could attend events and deliver presentations to seniors who could benefit from such resources.

At the second fair June 6th, Ruby was pleasantly surprised when she was recognized on stage by Senator Leyva for her efforts at both events that week. A few weeks later, Ruby received a signed Certificate of Recognition from the senator in the mail.

“Transportation is such a great need for the senior demographic,” says Ruby. “I always tell people that we are here to help make them more independent, or help them maintain their independence, through the programs we offer. I love customizing a program that fits their needs and positively impacts their quality of life on a daily basis.”

Omnitrans is proud to have Ruby on the team, and like Senator Leyva, appreciates her steadfast commitment and dedication to improving the quality of life of seniors and people living with disabilities throughout the San Bernardino Valley region!

Celebrating a 35-Year Journey at Omnitrans

Rudy H. was joined by colleagues and staff in the East Valley body shop to celebrate his 35th anniversary earlier this month.

In 1978, Rudy Hernandez was just a young adult in an apprenticeship at Omnitrans, trying to figure out a viable career path after high school. Three years later, that student program ceased, and Rudy had to seek an outside opportunity, but his sights remained set on Omnitrans. This month, Rudy celebrates a remarkable milestone – his 35th year working with the agency’s Maintenance Department.

“Omnitrans was always very supportive and encouraged me to continue my education, so I went on to junior college while working here in the student program,” says Rudy. “In 1981, the program ended after three years, so I went to work somewhere else. I worked there about three years, but there were a lot of airborne hazardous materials and chemicals at the worksite, and they did not take safety very seriously. I left after applying for a job opening back at Omnitrans and getting re-hired.”

In the late 1970’s, Omnitrans was an up and coming transit agency in the San Bernardino Valley. There was no bus wash in the bus yard back then – just water, a mop, and a broom. Depending on the direction the wind was blowing at that time of day, maintenance staff had to face the bus in the opposite direction to keep from being splashed as they hosed the buses at the end of their run!

“When I came back to Omnitrans in 1984 as a utility service worker, we now had a bus wash, a bigger crew and supervisors who were good leaders and trainers,” says Rudy. “Before that, there was less organizational structure and less guidance when it came to our tasks.”

Over the years, Rudy’s exceptional performance earned him job promotions to mechanic helper, and in 1990, he became an equipment mechanic, the position he has held since. He has always enjoyed doing work that is hands-on and gets satisfaction from finding solutions to new problems he encounters while working on buses. This is how Rudy defines his success and the reason why he has had a rewarding career with Omnitrans.

Although Rudy preferred a career working in the shop rather than pursuing a management role in the office, as a senior employee he has still had the opportunity to help guide and pass down first-hand knowledge and experience to new employees as they come into the shop and begin their own career journeys.

“Sometimes, younger employees come to work here, and they are so quiet that they may not even greet you,” says Rudy. “When I began working here, I attended a training session and the instructor told us to always greet people walking down the hall and to be welcoming. When you are cordial with your co-workers, that helps build relations and become family faster.”

“I developed that habit and have learned that it helps you become a team much quicker, but it takes gray hair to learn that,” laughs Rudy. “When I was younger, I was probably the same way, but eventually you realize that other people are just as important as you are. It’s one big machine and it takes everyone to keep it running.”

Maintenance Director Connie Raya (right) and Maintenance Manager Omar Bryant (left) presented Rudy (center) with a special award of appreciation for his years of service.

Rudy’s managers and peers describe him as a committed, diligent employee – so much so, that after 35 years at Omnitrans, he has a near impeccable attendance record, and never took a sick family day off despite having gone through several losses including his father and both grandmothers.

“Rudy is a reliable, trustworthy, and dependable team member,” says Maintenance Manager Omar Bryant. “He takes his work very seriously and has been a pleasure to work with over the years.”

“I have always been taught to go to work on time, stay focused, and do a good job every day,” says Rudy of his secret to career longevity. “When I had a paper route as one of my first jobs, we had to deliver each paper to each house within a certain timeframe. That’s where I learned the importance of timeliness. Show up on time and do a good job. It’s been that way ever since, and I’ll go out with that mentality.”

Congratulations, Rudy! Omnitrans is thankful for all your years of dedicated service.

Omnitrans Hires New Director of Operations Shawn Brophy

Shawn Brophy has joined Omnitrans as Director of Operations, bringing over 25 years of experience in the transit industry.  He fills a vacancy left by his predecessor, Diane Caldera, who retired in September.

Brophy’s career includes time in both the private and public sectors. He was employed by MV Transportation for the last six years, most recently filling the role of Quality Assurance Director at North County Transit District in San Diego County, California.

“We believe Shawn’s strong background, experience and work ethic will bring the leadership skills needed to address the changing demands of our transit system,” said Omnitrans CEO/General Manager P. Scott Graham.

At Omnitrans, Brophy will oversee a department of more than 480 employees including over 400 coach operators.  The agency directly operates 30 bus routes which transport over 36,000 passengers on a typical weekday.

“I was attracted to the agency and the direction it is heading in, integrating a multi-modal platform with the forthcoming Arrow rail system,” said Brophy. “Omnitrans is very technologically advanced and is investing in its future. It is a great organization and I am excited about this opportunity.”

Interested in starting a career with Omnitrans? View current job openings online at Omnitrans.org and apply.

Employee of the Quarter Steve Sisneros

When he is not at work, Fleet Safety and Training Instructor Steve Sisneros basks in the serenity, calm, and quiet of the great outdoors. It is quite a contrast from the urban backdrop of his career at Omnitrans, the public transit provider in the dense, populous, and ever-growing San Bernardino Valley.

“Being out of the city, away from large crowds, taking in the sights, sounds, and smells in nature, standing underneath a waterfall is a rejuvenating experience that can’t be duplicated,” explains Steve, who developed an appreciation for nature in his childhood years, often camping and hiking with his father.

Disconnecting from the world recharges him to be his best, and it seems to cascade into excellence at work. Earlier this month, Steve was recognized by the Omnitrans Board of Directors as the Employee of the Quarter for April-June 2018 for his contributions to the safety and training operations of the agency.

“We are a large agency, with over 600 people, and the award is given four times a year. I did the math and thought ‘Hey, this is pretty cool!’ says Steve, who was surprised upon learning of his recognition. “It’s the second time our department receives this award in the past two years, so it’s nice and encouraging to see that our work is respected.”

A couple of years ago, Steve attended a Transit Instructor Networking meeting hosted by Long Beach Transit. He noticed high-tech, interactive whiteboards in their training rooms, which made training a much more enriching experience. Thinking proactively, he shared the idea of bringing this technology to Omnitrans with his supervisors and the purchasing process began shortly thereafter.

After a few months of shopping around, the new interactive whiteboards were installed in our training rooms, as well as in other departments throughout the agency. The whiteboards allow you to project your computer onto the screen on the wall, and users can draw, make notes, and highlight items on the screen with just the tip of their finger, similar to what sports broadcasters do on TV. This provides a more visually-stimulating teaching experience that incorporates technology and eliminates paper waste.

Aside from refining the training process in the classroom, Steve also completed the Department of Motor Vehicles Employer Testing program in Sacramento and became certified as an official DMV examiner for Omnitrans, saving the agency $85 per person in testing fees.

Steve, who did not have bus driving experience prior to joining Omnitrans 16 years ago, enjoys having a direct impact in passing down his knowledge to future generations of Coach Operators. Prior to joining the Fleet Safety & Training team four years ago, he was a Coach Operator Instructor for nine of his 13 years as a driver, responsible for guiding new operators behind the wheel and out in our service area.

“Our job is very hands-on, so during the training process we have to figure out how each person will best retain information. Will they learn visually via videos or through a hands-on approach? Someone can do really well in the classroom, then get behind the wheel and freak out,” says Steve.

“Others, don’t do as well in the classroom, but when they get behind the wheel are complete naturals. We have to observe how they are going to retain the knowledge and adapt a style to each individual person.”

(From left to right) Omnitrans Deputy CEO/General Manager Erin Rogers, Omnitrans Board of Directors Chair Ron Dailey, Fleet Safety and Training Instructor Steve Sisneros, and Omnitrans CEO/General Manager Scott Graham at October’s Board of Directors meeting, where Steve was presented with his Employee of the Quarter award.

Steve’s techniques for effective training include a lot humor and relaying his personal experience as a driver to the trainees. He considers that one the best assets that he brings to the table. Having the experience to back up his words creates trust and credibility between student and instructor. Establishing trust is paramount when many trainees have never driven a 40 foot bus before!

“You have to empower them and let them know that the bus is not going to do anything that you don’t want it to do. Once we can get them past that point, they are able to implement the tools that we have taught them to safely operate the coach,” he says. “When you can relay anecdotes and real stories from your own experience, then it’s just a matter of time before it all falls into place and they gain confidence needed to drive the bus.”

Steve acknowledges that his success would not be possible without the support of his team. He genuinely loves what he does, and looks forward to retiring at Omnitrans when the time comes. To him, the career longevity of many of our drivers’ 25-plus year careers are a testament to the level of satisfaction that this work provides.

“On the days when the going gets tough, realizing that you’re helping that elderly lady get to the grocery store and those kids to get to school is important. Those are motivating factors and a nice reminder of the meaningful work that we’re doing,” says Steve.

Meet the Omnitrans summer interns!

In between pool sessions this summer, these four individuals can be found interning at Omnitrans! We are proud to provide these driven students with an enriching experience that will give them job skills that only can be obtained outside the classroom, setting them up for career success.

Get to know our interns:

Cynthia C., Rail Operations Intern

Cynthia C., Riverside, CA
Rail Operations Intern
Biochemistry major at University of Redlands

So far, what do you enjoy most about working at Omnitrans?
So far, I enjoy how willing to help everyone is. I feel like everyone around me genuinely wants me to succeed, learn, and help me move forward. There is a strong community here at Omnitrans.

What are your career goals?
I plan on staying involved with business administration throughout my career.

How has your internship helped you get closer to achieving those career goals?
This internship is exposing me to the administrative office and the working world on a professional level.

Gabby S., Marketing Communications Intern

Gabby S., Beaumont, CA
Marketing Communications Intern
Communications major with a concentration in Public Relations at California State University, San Bernardino

So far, what do you enjoy most about working at Omnitrans?
I enjoy working alongside the Marketing team: Nicole, Janice, and Jose. Their willingness to teach me new things everyday has made this experience very rewarding. Working at Ominitrans has helped me learn to network and overcome obstacles in the marketing field.

What are your career goals?
My goal is to start as an Event Marketing Specialist and work my way up to a Senior Marketing Manager. I also have plans to attend graduate school and obtain my Master’s Degree in Business Marketing after a few years of work experience.

How has your internship helped you get closer to achieving those career goals?
Interning at Omnitrans has allowed me to get my foot in the door for marketing and has allowed me to network with other organizations/businesses with confidence. This internship has helped me understand communication practices intertwined with marketing and how to properly execute an idea and make it come to life. Daily, I take on new tasks and get the most out of this experience with the quality events and materials being produced here at Omnitrans.

Kathryn L., Transit Planning Intern

Kathryn L., San Bernardino, CA
Transit Planning Intern
Geographic Information Systems (GIS) major at San Bernardino Valley College

So far, what do you enjoy most about working at Omnitrans?
I appreciate working alongside the dedicated professionals in the Planning department. Each of them have taught me something unique to their position and I enjoy learning from them.

What are your career goals?
My goal is to work in planning, specifically transit or city planning.

How has your internship helped you get closer to achieving those career goals?
This internship is allowing me to learn and grow in more ways than I expected. I’m finding new and creative ways to fine-tune my GIS skills with the transit planning tasks given to me which I know will prove beneficial in the future. Thank you, Omnitrans!

Kevin B., Rail Operations Intern

Kevin B., Claremont, CA
Rail Operations Intern
Master’s in Transportation Science at UC Irvine

How has your internship helped you get closer to achieving those career goals?
I enjoy being able to work in the field in which I hope to have a career someday. It’s great to be surrounded by people who share my passion and to absorb the knowledge they share. I’m glad to be able to work on a start-up railroad to see first-hand what goes into such a large project.

What are your career goals?
This fall I’ll be attending UC Irvine for their Transportation Science Master’s program and following that I plan to complete San Jose State’s Transportation Management Master’s program. I hope to have a career within a public transportation agency where I can work to enhance and expand public transit.

How has your internship helped you get closer to achieving those career goals?
My internship is a fantastic way to get my foot in the door in the transportation industry. It’s especially exciting to be working on the Arrow project and being able to see what it takes to start a railroad from scratch. This experience is invaluable to me.

To apply for open internship positions or full/part-time jobs, visit our Careers page.

Start the New Year with a new career!

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Interested in a new career that offers stability, a competitive salary, great benefits and opportunity for growth? Consider joining the Omnitrans team!

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Open positions currently include:

  • Administrative Clerk
  • Equipment Mechanic
  • Mechanic Helper
  • Part-Time Coach Operator
  • Procurement Contract Administrator
  • Marketing Maintenance Worker

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Did you know that Omnitrans employees stay with the agency for an average of twelve years? That’s three times the national average for years spent with a single employer! Our employees enjoy perks and benefits that include:

  • Amazing Co-Workers!
  • PERS Retirement Plan
  • Credit Unions
  • Deferred Compensation
  • Paid Sick Leave
  • Paid Holidays
  • Group Life Insurance
  • Health & Dental Plans
  • Tuition Reimbursement
  • Free In-House Gym
  • Leadership Program
  • Wellness Program
  • Toastmasters Club

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If you’d like to learn more about Omnitrans and open job positions, please visit the Careers page on our website. There, you can opt in to receive job notifications by email.  If you’re a qualified applicant with a great work ethic and positive outlook, searching for a long term career, we’d love to hear from you.

Have a wonderful New Year!

Coach Operator Marsha Laughing2