Tag Archives: omnitrans special transportation services

Travel Trainer’s Commitment to Community Recognized by Senator Leyva

Often, people wonder whether they are doing right by their boss, family members, or friends. Other times, your state senator gives you that affirmation and recognizes you for going above and beyond to serve your community!

Such was the case for Travel Trainer Ruby Sulca, who was recognized by State Senator Connie Leyva for going above and beyond to serve our community at two local resource fairs earlier this year.

“The unexpected recognition lets me know that I’m doing my job well,” says Ruby, gratefully. “I’m spreading the word to our community and helping those in need of our resources – seniors and adults living with disabilities. They are a big part of the community that we serve, and I am happy to be making a difference.”

Earlier this year, Omnitrans was invited via Ruby to attend two different senior health resource fairs, both in the same week, in Rancho Cucamonga and Montclair. Senator Leyva and her team supported both events and a field representative struck up a conversation with Ruby.

Ruby provided the senator’s team with resources, information, and copies of the Bus Book to help residents in our service area take advantage of the mobility resources provided by Omnitrans. They were happy to learn that Ruby could attend events and deliver presentations to seniors who could benefit from such resources.

At the second fair June 6th, Ruby was pleasantly surprised when she was recognized on stage by Senator Leyva for her efforts at both events that week. A few weeks later, Ruby received a signed Certificate of Recognition from the senator in the mail.

“Transportation is such a great need for the senior demographic,” says Ruby. “I always tell people that we are here to help make them more independent, or help them maintain their independence, through the programs we offer. I love customizing a program that fits their needs and positively impacts their quality of life on a daily basis.”

Omnitrans is proud to have Ruby on the team, and like Senator Leyva, appreciates her steadfast commitment and dedication to improving the quality of life of seniors and people living with disabilities throughout the San Bernardino Valley region!

Aaron Moore to Lead Special Transportation Services Department

This month, we are happy to welcome Aaron Moore to Omnitrans as Director of Special Transportation Services (STS)! Aaron succeeds current director Douglas Stanley, who will retire in August after 30 years at Omnitrans.

“We are fortunate to have Aaron on board. He brings tremendous experience in developing and managing successful special transportation programs in the region,” said Omnitrans CEO/General Manager P. Scott Graham.

A seasoned transit professional, Aaron most recently served at Victor Valley Transit Authority (VVTA) as the Mobility Manager and Consolidated Transportation Service Agency Director. In his new role at Omnitrans, Aaron will oversee 14 employees, the contracts which deliver Access and OmniGo services, as well as manage programs for seniors and persons with disabilities. Such programs include: travel training, the volunteer driver reimbursement program, taxi/LYFT subsidy program, and paratransit eligibility certification.

“My favorite part of the work I do in public transit is helping people and seeing the positive effects of the programs which I help to create and operate are having on improving the quality of life for people,” said Moore. “Though many served by our programs are from the vulnerable demographics, public transit has the potential to be a benefit to everyone in the community and also to the environment.”

Welcome aboard, Aaron! To learn more about our STS department, and how qualifying riders can take advantage of programs offered, visit Omnitrans.org.

New Colton Resident Benefits from Travel Training Program

The Omnitrans Special Transportation Services team recently had the pleasure of working with Robert through its Travel Training program. Robert, a new resident of Colton, was interested in visiting the 5th Street Senior Center in San Bernardino for the various social and recreational activities they offer.

Initially, Robert had a friend who was able to drive him to the senior center, but he eventually realized that he needed to find an alternate mode of transportation.

Robert reached out to Omnitrans and learned about its services, including the Travel Training program. Through his time in the program, Robert has learned about our bus system and the various connections he can make at the San Bernardino Transit Center. Such connections provide him access to other cities throughout the region.

While training, he learned about proper passenger etiquette on the bus, crossing streets safely, and the importance of asking for help from our friendly drivers. Robert also learned how to use the official Omnitrans app on his smartphone, which allows him to get real-time arrival information and trip planning assistance when riding Omnitrans.

Having successfully completed the Travel Training program, Robert has reliable transportation that he can use for all his needs, including going to the senior center and taking care of other personal errands. With his newfound knowledge and confidence, Robert is enjoying the freedom to travel independently throughout our community.

The Travel Training program is available to seniors and individuals with disabilities who would like to learn how to ride the Omnitrans bus system for the first time. For more information about the program, contact the Special Transportation Services department at (909) 379-7341 or visit Omnitrans.org.

Written by Ruby Sulca, Travel Trainer