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Privacy Policy

Omnitrans respects its customers' privacy. We use account information internally only for official purposes in the appropriate department. We do not sell, give or share customer information with any outside agency, entity or individual, except as required by law or in connection with legal proceedings.

Omnitrans Web Site Privacy Policy

Omnitrans does collect names and email addresses. We respect the privacy of users visiting our site. If you request us to send information to you via mail or email, we may add your contact information to a temporary database. However, Omnitrans does not sell or share this information with any third party.

What About Cookies?

Cookie technology is useful for gathering information such as browser type and operating system. This information helps Omnitrans create the best possible experience for you when you visit our site. Personally identifiable information collected by cookies is used in the aggregate to track trends in visits and browser use. This information is used exclusively by Omnitrans and is not shared. Omnitrans collects information about traffic to our site through individual IP addresses. This information is used exclusively for the continued development of our site.

Information About You Specifically

In some instances, such as when you purchase a product, register in our recruitment system and/or apply for jobs, we may need more specific information about you, such as name, address, E-mail address, telephone number, online payment information, etc. We may also ask you for other information, such as the types of jobs you are interested in, work history, etc., in an effort to fill our job vacancies and provide our products.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Omnitrans has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Questions? If you have any questions about our web site privacy policy, please send email to: info@omnitrans.org

These privacy policies are reviewed periodically by Omnitrans and may be subject to change.
Omnitrans Headquarters
1700 W. Fifth Street
San Bernardino, CA 92411
(909) 379-7100
Map & Directions
Office Hours
8:00 am to 5:00 pm weekdays.
Closed weekends & holidays.

Lost and Found
(909) 379-7100
San Bernardino Transit Center
599 W. Rialto Avenue
San Bernardino, CA 92401
Map & Directions
Customer Service Hours
7:00 am to 6:00 pm weekdays,
9:00 am to 5:00 pm weekends.

Omnitrans Job Line
1 (888) 893-1604
Omnitrans Bus Information
1 (800) 9-OMNIBUS or
1 (800) 966-6428
Hours of Operation
7:00 am to 6:00 pm weekdays,
8:00 am to 5:00 pm weekends.

TRS (for hearing impaired)
Dial 711

Special Transportation Services
(909) 379-7341
Access ADA Service Reservations
East Valley (909) 383-1680
West Valley 1 (800) 990-2404

Contact Us Feedback Form
For questions, comments, complaints, or suggestions about Omnitrans bus service, please use the online Contact Us Feedback Form.

Title VI
For Title VI complaints, please use the online Title VI Complaint Form.
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