Contact Us

Contact us with questions, get bus information, report to lost and found, and more. Submit a compliment or complaint online.

Contact Us

Customer service call center operators are on duty Monday through Friday from 8:00 am to 5:00 pm. If you are calling for route information, have paper and pen to write down the information. Be able to provide cross streets or addresses of your starting and ending points. Know when you want to leave and/or arrive at your destination.

Omnitrans Bus Information

(800) 966-6428 or
(909) 379-7100

TDD for Hearing Impaired

(909) 384-9351

Lost and Found

(909) 379-7100

Contracts Department

(909) 379-7202

Marketing and Communications Department

(909) 379-7150

Human Resources Department

(909) 379-7260

Access ADA Service, East Valley

(909) 383-1680

Access ADA Service, West Valley

(800) 990-2404

Omnitrans Fax Number

(909) 379-7105

Omnitrans Headquarters

1700 W. Fifth Street
San Bernardino, CA 92411

8:00 am to 5:00 pm weekdays
Closed weekends & holidays

San Bernardino Transit Center

599 W. Rialto Avenue
San Bernardino, CA 92401

8:00 am to 5:00 pm weekdays

Mailing Addresses

East Valley

Omnitrans
1700 W. Fifth Street
San Bernardino, CA 92411

West Valley

Omnitrans
4748 Arrow Highway
Montclair, CA 91763

Submit a compliment, complaint, or suggestion through our online form

At Omnitrans we recognize the importance of customer suggestions, comments and compliments. If you are pleased with our service, let us know. If you have a suggestion or a question, we want to know about it so we can address it immediately. To let us know about your experience with Omnitrans, fill out and submit the form below, or call our Information Office (toll free) at 1-800-966-6428

Click for chat