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  • Contact Us

    Contact us with questions, get bus information, report to lost and found, and more. Submit a compliment or complaint online.

    Contact Us

    Customer service call center operators are on duty Monday through Friday from 8:00 am to 5:00 pm. If you are calling for route information, have paper and pen to write down the information. Be able to provide cross streets or addresses of your starting and ending points. Know when you want to leave and/or arrive at your destination.

    Omnitrans Bus Information

    (800) 966-6428 or
    (909) 379-7100

    TDD for Hearing Impaired

    (909) 384-9351

    Lost and Found

    (909) 379-7100

    Contracts Department

    (909) 379-7202

    Marketing and Communications Department

    (909) 379-7150

    Human Resources Department

    (909) 379-7260

    Access ADA Service, East Valley

    (909) 383-1680

    Access ADA Service, West Valley

    (800) 990-2404

    Omnitrans Fax Number

    (909) 379-7105

    Omnitrans Headquarters

    1700 W. Fifth Street
    San Bernardino, CA 92411

    8:00 am to 5:00 pm weekdays
    Closed weekends & holidays

    San Bernardino Transit Center

    599 W. Rialto Avenue
    San Bernardino, CA 92401

    8:00 am to 5:00 pm weekdays

    Mailing Addresses

    East Valley

    1700 W. Fifth Street
    San Bernardino, CA 92411

    West Valley

    4748 Arrow Highway
    Montclair, CA 91763

    Submit a compliment, complaint, or suggestion through our online form

    At Omnitrans we recognize the importance of customer suggestions, comments and compliments. If you are pleased with our service, let us know. If you have a suggestion or a question, we want to know about it so we can address it immediately. To let us know about your experience with Omnitrans, fill out and submit the form below, or call our Information Office (toll free) at 1-800-966-6428

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